Gaming on 999db should always be fun. We provide the tools, information, and support you need to keep it that way — so you stay in control of your time and money, every single session.
At 999db, responsible gaming is not just a policy page — it is a core part of how we operate. We believe that betting and gaming should be a form of entertainment, not a source of stress, financial pressure, or harm. Every player on 999db deserves to enjoy the platform on their own terms, with full control over how much they spend and how long they play.
Bangladesh has a growing community of online gaming enthusiasts, and 999db is proud to serve that community responsibly. We know that for most players, gaming on 999db is a fun way to enjoy cricket, football, live casino, and slots. But we also know that for some people, gaming can become a problem — and we take that seriously.
That is why 999db has built a full suite of responsible gaming tools directly into the platform. These tools are free, easy to use, and available to every registered player at any time. You do not need to call anyone or wait — you can set limits, take breaks, or self-exclude directly from your 999db account.
Remember: Responsible gaming on 999db means playing for fun, within your means, and knowing when to stop. If gaming stops being fun, it is time to use our tools or reach out to our support team.
Control how much you deposit daily, weekly, or monthly on 999db.
Get reminders after a set period of continuous play on 999db.
Temporarily pause your 999db account for a set cooling-off period.
Permanently or temporarily exclude yourself from 999db at any time.
Every tool below is built into your 999db account — free, instant, and always available.
Set a maximum deposit amount for any daily, weekly, or monthly period on 999db. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect — giving you time to reconsider.
Available NowIt is easy to lose track of time when you are enjoying games on 999db. Session time reminders send you a notification after a period of continuous play that you define. You choose the interval — 30 minutes, 1 hour, or longer — and 999db will remind you to take a break.
Available NowSet a maximum loss threshold for your 999db account over a daily, weekly, or monthly period. When your losses reach the limit you have set, 999db will automatically prevent further betting until the period resets. This tool helps you protect your bankroll and avoid chasing losses.
Available NowNeed a short break from 999db? A cooling-off period temporarily suspends your account for a period you choose — from 24 hours up to 6 weeks. During this time you cannot log in, deposit, or place bets. It is a great option if you feel you need a short pause without committing to full self-exclusion.
Available NowIf you feel that gaming has become a problem, self-exclusion allows you to close your 999db account for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked and you will not receive any promotional communications from 999db. Contact our support team to activate this option immediately.
Contact SupportThe reality check feature on 999db shows you a summary of your gaming session — how long you have been playing, how much you have wagered, and your net result. This transparent snapshot helps you make informed decisions about whether to continue playing or take a break.
Available NowProblem gambling can affect anyone, regardless of how experienced a player they are. The key is recognising the warning signs early. At 999db, we want every player in Bangladesh to be honest with themselves about their gaming habits. If any of the following signs sound familiar, it may be time to use our responsible gaming tools or speak to someone.
If you answer yes to three or more of the questions below, we strongly encourage you to contact our support team or use the self-exclusion tool on 999db.
Setting responsible gaming limits on 999db takes less than two minutes. Here is how to do it step by step:
Visit 999db and sign in using your registered mobile number and password. If you do not have an account yet, register for free — it only takes a minute.
Click on your profile icon in the top right corner of the 999db platform and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools — deposit limits, loss limits, session reminders, and cooling-off — are listed here.
Choose the tool you want to activate, enter your preferred limit or duration, and confirm. Deposit and loss limit reductions take effect immediately on 999db.
If you need to self-exclude, contact the 999db support team via live chat or email at [email protected]. Our team will action your request immediately, 24 hours a day.
Tip: Set your deposit limit when you first register on 999db — before you start playing. It is much easier to stick to a budget you set in advance than to try to stop mid-session.
Simple habits that keep gaming fun and under control — straight from the 999db responsible gaming team.
Before you deposit on 999db, decide on a budget that you are genuinely comfortable losing. Treat it like entertainment spending — the same way you would budget for a cinema ticket or a meal out.
If you have had a losing session on 999db, accept it and log off. Chasing losses by placing bigger bets to recover is one of the fastest ways to turn a small loss into a big one. Every session is independent.
Step away from 999db regularly, even when you are winning. Long, uninterrupted sessions affect your decision-making. Use the session time reminder tool to prompt yourself to take a break every hour.
999db is an entertainment platform. Do not rely on gaming as a source of income or a way to solve financial problems. The house always has an edge — responsible gaming means accepting that and enjoying the experience regardless.
Do not use 999db as a way to escape stress, anxiety, or emotional problems. Gaming while emotionally distressed leads to poor decisions and can make problems worse. Take care of yourself first.
If you are worried about your gaming habits, talk to a friend, family member, or the 999db support team. You do not have to deal with it alone. Our team is available 24/7 and will treat your situation with complete confidentiality.
Common questions from 999db players about responsible gaming tools and support.