Platform Rules & Player Agreement

Terms and Conditions – 999db Platform Rules and Player Agreement

These terms govern your use of 999db. Please read them carefully before registering or placing any bets. By using 999db, you agree to everything set out on this page.

Last updated: 1 January 2025
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Eligibility

You must be 18 years or older to register and use 999db. By creating an account, you confirm that you meet this requirement and that all information you provide is accurate.

Deposits & Withdrawals

999db supports bKash, Nagad, Rocket, and bank transfer. Deposits are instant. Withdrawals are processed promptly, subject to verification requirements and the terms outlined on this page.

Bonus Terms

All bonuses on 999db are subject to wagering requirements. Bonuses must be used within the stated validity period. Attempting to abuse bonus offers may result in account suspension.

Prohibited Conduct

Fraud, collusion, use of automated tools, and any attempt to manipulate outcomes are strictly prohibited on 999db. Violations will result in immediate account closure and forfeiture of funds.

Responsible Gaming

999db is committed to responsible gaming. Deposit limits, self-exclusion, and session reminders are available to all players. We encourage you to use these tools if needed.

Account Security

You are responsible for keeping your 999db login credentials secure. Do not share your password with anyone. 999db will never ask for your password via email or chat.

1. Introduction

Welcome to 999db. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 999db ("the Platform", "we", "us"). By accessing, registering on, or using any part of the 999db platform — including sports betting, live casino, slot games, and all other features — you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use 999db. These Terms apply to all players regardless of the device or method used to access the platform. Using 999db on mobile, desktop, or through any other means constitutes acceptance of these Terms.

999db reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of 999db after any changes are published constitutes your acceptance of the updated Terms. We recommend checking this page periodically to stay informed.

Important: These Terms were last updated on 1 January 2025. If you registered before this date, the updated Terms apply to your account from the date of publication.

2. Eligibility & Registration

To register and use 999db, you must meet the following eligibility requirements at all times:

  • You must be at least 18 years of age. 999db does not permit minors to register or use the platform under any circumstances.
  • You must be accessing 999db from a jurisdiction where online gaming is not explicitly prohibited for you personally.
  • You must not be a current employee, contractor, or close family member of a 999db employee.
  • You must not have been previously excluded or banned from 999db.
  • You must have the legal capacity to enter into a binding agreement.

When registering on 999db, you agree to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, contact details, and payment information. Providing false information during registration is a violation of these Terms and may result in immediate account closure and forfeiture of any balance.

Each player is permitted to hold only one account on 999db. Creating multiple accounts — whether under the same name, the same device, or the same payment method — is strictly prohibited. If duplicate accounts are detected, 999db reserves the right to close all associated accounts and withhold any funds held within them.

3. Account Rules

Your 999db account is personal to you. You are solely responsible for all activity that takes place under your account, including all bets placed, deposits made, and withdrawals requested. You must not share your login credentials with any other person.

999db may require you to verify your identity at any point. This is a standard process known as Know Your Customer (KYC) verification. You may be asked to provide a copy of a government-issued ID, proof of address, or proof of payment method. Failure to complete verification when requested may result in your account being restricted or closed.

  • Keep your password secure and do not share it with anyone.
  • Log out of your account when using shared or public devices.
  • Notify 999db support immediately if you suspect unauthorised access to your account.
  • Do not use another person's payment method to fund your 999db account.

999db reserves the right to suspend or close any account that is found to be in violation of these Terms, that is associated with fraudulent activity, or that poses a risk to the integrity of the platform. In such cases, 999db will notify the account holder where possible and provide an opportunity to respond before any final action is taken.

4. Deposits & Withdrawals

999db supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, and bank transfer. All transactions on 999db are processed in Bangladeshi Taka (BDT).

Deposits: Deposits to your 999db account are processed instantly in most cases. Minimum and maximum deposit limits apply and are displayed at the time of transaction. 999db does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests on 999db are typically processed within a few hours, subject to verification status and the payment method selected. You may only withdraw funds to a payment method that you have previously used to deposit, or to a verified account in your own name. 999db reserves the right to request additional verification before processing any withdrawal.

  • Minimum withdrawal amount: as displayed in your account at the time of request.
  • Withdrawals will only be sent to accounts verified in your name.
  • 999db does not accept third-party payments in either direction.
  • Any bonus funds must meet wagering requirements before they can be withdrawn.
  • 999db reserves the right to delay withdrawals pending identity verification.

Note: Attempting to withdraw funds obtained through fraudulent activity, bonus abuse, or any violation of these Terms will result in the withdrawal being declined and the account being reviewed.

5. Bonuses & Promotions

999db offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out here. By claiming any bonus on 999db, you agree to the applicable terms.

  • Wagering requirements: All bonuses carry a wagering requirement that must be met before any winnings derived from bonus funds can be withdrawn. The specific wagering multiplier is stated on each promotion page.
  • Validity period: Bonuses must be used within the stated validity window. Expired bonuses are automatically removed from your account.
  • One bonus per player: Unless stated otherwise, each promotion is available once per player, per household, and per payment method.
  • Game restrictions: Some bonuses may only be used on specific games or game categories on 999db. Check the individual promotion terms for details.
  • Minimum deposit: Most deposit bonuses require a minimum qualifying deposit. This amount is stated clearly on the promotion page.

999db reserves the right to withdraw, modify, or cancel any promotion at any time. If a bonus is claimed in error or under circumstances that violate these Terms, 999db may remove the bonus and any associated winnings from the account.

Bonus abuse — including but not limited to creating multiple accounts to claim the same offer, using automated tools, or exploiting technical errors — will result in account suspension and forfeiture of all associated funds.

6. Betting Rules

All bets placed on 999db are subject to the specific rules of the relevant sport or game, as well as the general betting rules set out here. By placing a bet on 999db, you accept these rules in full.

  • Bets are final once confirmed. 999db does not accept requests to cancel or amend bets after they have been placed, except where explicitly permitted by the platform.
  • Minimum and maximum stake limits apply to all markets on 999db. These limits are displayed at the time of placing a bet.
  • 999db reserves the right to void any bet placed on an event where the outcome was already known at the time of placing, or where a technical error resulted in incorrect odds being displayed.
  • In the event of a dispute regarding the outcome of a bet, 999db's decision is final. All outcomes are determined based on official results from the relevant governing body.
  • Live in-play bets are accepted subject to availability. 999db may suspend in-play betting on any market at any time without notice.
  • Winnings from sports bets are credited to your 999db account balance upon settlement of the relevant event.

999db uses real-time odds that reflect market conditions. Odds are subject to change at any time before a bet is confirmed. The odds displayed at the moment of confirmation are the odds that apply to your bet.

7. Prohibited Conduct

The following actions are strictly prohibited on 999db. Engaging in any of these activities will result in immediate account suspension, permanent closure, and forfeiture of any funds held in the account:

  • Creating more than one account on 999db, whether under your own name or any other identity.
  • Using automated software, bots, scripts, or any other tool to interact with the 999db platform in a way that is not through normal manual use.
  • Colluding with other players to gain an unfair advantage in any game or betting market.
  • Exploiting software bugs, errors, or vulnerabilities on 999db. Any such issues must be reported to support immediately.
  • Using stolen, fraudulent, or unauthorised payment methods to fund your 999db account.
  • Attempting to launder money or use 999db for any illegal financial activity.
  • Providing false identity information during registration or verification.
  • Harassing, threatening, or abusing 999db staff or other players through any communication channel.

999db cooperates fully with law enforcement authorities. Any activity on the platform that is suspected to involve criminal conduct will be reported to the relevant authorities, and all associated account information may be disclosed as required by law.

8. Responsible Gaming

999db is committed to promoting responsible gaming. We believe that betting should be an enjoyable form of entertainment, and we take our responsibility to players seriously. The following tools are available to all 999db account holders:

  • Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your 999db account.
  • Session time reminders: Receive notifications after a set period of continuous play on 999db.
  • Self-exclusion: Temporarily or permanently exclude yourself from 999db if you feel you need a break.
  • Reality checks: Regular prompts that show how long you have been playing and how much you have wagered.

If you are concerned about your gaming habits, or those of someone you know, please visit our Responsible Gaming page for more information and guidance. 999db's support team is available 24/7 and can assist with setting up any of the tools listed above.

999db does not permit players who have self-excluded to re-register or access the platform during their exclusion period. Attempts to circumvent a self-exclusion will result in permanent account closure.

9. Privacy & Data

999db collects and processes personal data in accordance with our Privacy Policy. By registering on 999db, you consent to the collection and use of your personal data as described in that policy.

The personal data we collect is used to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties for marketing purposes.

  • Your data is stored securely using industry-standard encryption.
  • You have the right to request access to the personal data 999db holds about you.
  • You may request correction of inaccurate data by contacting our support team.
  • Data retention periods are set out in our Privacy Policy.

10. Limitation of Liability

999db provides the platform on an "as is" basis. While we work hard to ensure the platform is available and functioning at all times, we cannot guarantee uninterrupted access. 999db is not liable for any losses arising from:

  • Temporary unavailability of the platform due to maintenance, technical issues, or circumstances beyond our control.
  • Delays in processing deposits or withdrawals caused by third-party payment providers.
  • Losses resulting from bets placed based on incorrect information provided by the player.
  • Unauthorised access to your account resulting from your failure to keep your credentials secure.
  • Any indirect, consequential, or incidental losses arising from your use of 999db.

In all cases, 999db's total liability to any player shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

11. Changes to These Terms

999db reserves the right to update these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated effective date. We may also notify registered players of significant changes via email or an in-platform notification.

Your continued use of 999db after any changes are published constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using 999db and may request account closure by contacting our support team.

We recommend bookmarking this page and checking it periodically. The date at the top of this page always reflects when the Terms were last updated.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the 999db support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly through your 999db account dashboard.
  • FAQ: Visit our FAQ page for answers to common questions.

For questions specifically related to responsible gaming tools, account restrictions, or self-exclusion, please visit our Responsible Gaming page or contact support directly.

Ready to Play on 999db?

You've Read the Rules — Now Join 999db

Now that you know how 999db works, create your free account and get started. Deposit via bKash or Nagad, claim your welcome bonus, and enjoy sports betting, live casino, and slots — all in one place. Over 500,000 Bangladesh players trust 999db.

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18+ · Responsible Gaming applies